Martha M. Rumore, PharmD, JD, MS, LLM, FAPhA is Of Counsel at Health Law Alliance and a registered U.S. Patent Attorney

Frequently Asked Questions

What are the recent victories Health Law Alliance has achieved against Optum Rx?

Health Law Alliance has recently achieved notable victories against Optum by successfully obtaining reconsideration of the PBM's termination decisions for numerous pharmacies. These legal successes have allowed pharmacies to continue serving their communities without disruption, highlighting the firm's expertise in healthcare law and its dedication to protecting its clients' interests.

How does Health Law Alliance protect pharmacies from unjust PBM terminations?

Health Law Alliance protects pharmacies from unjust PBM terminations by employing a strategic legal approach that includes robust advocacy, comprehensive documentation, and detailed information to refute erroneous audit findings. The firm's healthcare defense attorneys work closely with PBMs to address concerns about fraud, waste, and abuse, ensuring that pharmacies can continue their operations and avoid unnecessary government investigations.

Why should pharmacies choose Health Law Alliance to fight PBM terminations?

Pharmacies should choose Health Law Alliance based on the firm's proven track record of successfully challenging unreasonable PBM decisions. With a deep understanding of healthcare law and extensive experience in navigating complex legal landscapes, Health Law Alliance provides powerful advocacy and meticulous legal strategies to protect pharmacies' rights and ensure their ability to serve their communities.

In recent months, our healthcare law firm has achieved several notable victories against Optum Rx, one of the major Pharmacy Benefit Managers (PBM), demonstrating our commitment to protecting the interests of our pharmacy clients. We are proud to announce that we have successfully obtained reconsideration of Optum’s termination decisions for numerous pharmacies, ensuring they can continue to serve their communities without disruption while Optum Rx undertakes a thorough re-evaluation process. Notably, these remarkable victories against Optum span multiple states, highlighting our attorneys’ abilities to navigate diverse legal landscapes and advocate effectively on behalf of our clients nationwide. Our pharmacy clients have greatly benefited from our strategic legal approach, robust advocacy, and continued engagement with Optum’s executives and decision-makers.

Successfully Challenge Unjust PBM Terminations and Audit Findings

When faced with erroneous audit findings and subsequent unjust termination decisions from PBMs like Optum Rx, pharmacies need a formidable advocate to defend their rights. Our experienced attorneys, specializing in healthcare law, have a proven track record of successfully challenging unreasonable and unsupported PBM audit findings and network terminations. We understand that PBM terminations can be devastating to a pharmacy’s business operations and its ability to serve the community. Moreover, our attorneys recognize that these PBM terminations often result in collateral consequences that extend far beyond financial loss, the most severe of which typically include referrals of the pharmacy by PBMs to various government agencies for further investigations.

Negate Government Investigations and Enforcement Actions

These investigations can be daunting and will often obligate pharmacy owners and staff to submit to interviews as well as respond to Subpoenas, Civil Investigative Demands (CIDs), and/or numerous other document requests from governmental investigative bodies, such as the Office of Inspector General (OIG). Given the potential that PBM terminations may often lead to serious government enforcement actions, our healthcare defense attorneys employ legal strategies designed to address PBMs’ concerns related to Fraud, Waste, and Abuse (FWA) and eliminate and/or minimize the need for investigative referrals. Indeed, our attorneys’ primary goal, when appealing unjustified PBM terminations, is to dispel any notion that wrongdoing has occurred at the pharmacy.  

Strategic Legal Advocacy Reverses PBM Audit Findings

Most importantly, our highly skilled and experienced attorneys go above and beyond to provide PBMs with comprehensive documentation and detailed information that not only refutes their erroneous findings and robustly challenges their flawed termination decisions but also thoroughly educates them about the pharmacy’s legitimate conduct and operations. This strategic approach effectively addresses and lessens PBMs’ concerns regarding any potential wrongdoing. Simply put, our healthcare defense attorneys ensure that PBMs are fully informed by meticulously presenting clear and convincing evidence and thereby neutralizing potential doubts regarding non-compliant conduct.

How our Experienced PBM Audit Attorneys Can Help

If your pharmacy is facing unjust termination from a PBM’s network, do not navigate this challenge alone. Our healthcare defense attorneys are here to protect your pharmacy. Contact us today to learn more about how we can advocate for your rights and fight for your continued ability to serve your pharmacy patients.

As a leading healthcare law firm, we are dedicated to ensuring our pharmacy clients receive the best possible outcomes when facing PBM actions. Our track record highlights our attorneys’ ability to handle and resolve complex matters. By choosing Health Law Alliance, our pharmacy clients can trust that they have a powerful ally in their corner, ready to fight for their rights and stand up to PBMs like Optum Rx.

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